Frequently Asked Questions

Our standard MOQ for international shipments is a single 20ft Full Container Load (FCL). This guarantees loading density and lowers freight costs per unit. However, we allow grouping of different products (e.g. glass cleaners, laundry detergents, and floor cleaners) within the same container.

Yes, we offer complete OEM private labeling services. We can adjust surfactants, colorants, and fragrances. Packaging options range from 250ml spray trigger bottles up to 5L containers and 200L drums. We incorporate custom label files, localized text, and custom barcodes.

MDM CHEM Resources operates under compliant manufacturing standards. We are certified and compliant with **WHO-GMP (Good Manufacturing Practices)**, **UL standards**, **SEDEX Ethical Trade Audit**, **SA 8000 (Social Accountability)**, **US FDA Registration**, and **ISO 9001:2015**.

Standard catalogue products are manufactured and staged at the Jaipur warehouse in 14 to 21 days. Private label orders require 30 to 45 days for the initial shipment to accommodate design verification, chemical stability tests, and customs registration clearances.

Every shipment is accompanied by a full customs clearance set: Bill of Lading (B/L), Certificate of Analysis (CoA), GHS-compliant Material Safety Data Sheet (MSDS), Commercial Invoice, Packing List, and Certificate of Origin.

We work with irrevocable, sight Letters of Credit (L/C) confirmed by major international banks, or telegraphic transfers (T/T) structured as 30% advance deposit and the remaining 70% against scanned copy of the original Bill of Lading.